Legal
Refund and cancellation.
Draft policy. This is a template and will be reviewed before it is final.
The plans
- Monthly plan: $129/month, month-to-month, no trial. The first payment includes the one-time $500 setup fee.
- Yearly plan: $1,259.88 billed up front each year, setup fee waived, no trial.
Refunds
Plan charges and the setup fee are generally non-refundable once paid, except where applicable law requires a refund, or where XTC Software approves an exception in writing.
Canceling the Monthly plan
Canceling stops future monthly charges at the end of the current paid period. It does not automatically refund the current period or the setup fee.
Canceling the Yearly plan
Canceling does not automatically refund the unused part of the year. Your plan stays active through the paid year.
Your customers' orders
Charges your customers make for orders go through your own Square account. They are between you and your customers, and XTC Software does not refund them.
Billing questions
This page is a general template and is not legal advice. XTC Software will have it reviewed before relying on it as a final policy.